Web Design
Gainesville Housing Authority
Empowering communities and transforming housing access with a streamlined website.
Background
Gainesville Housing Authority (GHA) is a local agency dedicated to providing low-income communities with affordable housing, job training, technology access, and educational opportunities. As a crucial resource for residents, GHA wanted to streamline its housing application process and effectively highlight the diverse programs it offers, including the Job Training & Entrepreneurship Program and the Bridging the Digital Divide campaign.
Objective
We developed a comprehensive website to enable Gainesville Housing Authority to streamline its housing application process while highlighting its many resident programs. By leveraging strategic design, we aimed to create an accessible platform that adheres to local, state, and federal housing guidelines.
Approach
Our design process began with a thorough analysis of website analytics and user feedback to learn how residents and other visitors utilized the website. Ensuring accessibility was a top priority, and we dedicated attention to complying with relevant guidelines throughout the project.
To facilitate an efficient housing application process, we implemented advanced forms that guided users to the appropriate features or connected them with staff for additional assistance. Furthermore, we integrated a captivating photo gallery to showcase the agency’s diverse programming, enhancing user engagement. Given the importance of user privacy and the potential for high traffic volumes, we also implemented robust security safeguards to protect sensitive information and manage heavy website traffic.
Impact
Through our collaboration with Gainesville Housing Authority, we successfully revitalized their web presence, enabling them to better serve their community. The new website offers residents a seamless and intuitive housing application process, saving time and effort.
By implementing advanced forms and intuitive navigation, we have enhanced the user experience and ensured that visitors can easily access the information they need. The website’s compliance with housing guidelines guarantees that all residents can confidently interact with the platform, regardless of their specific needs or abilities.
The revamped web presence reinforces Gainesville Housing Authority’s commitment to providing resources and opportunities to underprivileged families, truly making a positive impact in residents’ lives.